FAQ
Frequently Asked Questions
Our clinic is open Monday – Friday from 09:00 AM – 03:00 PM and evenings and weekends are subject to availability
We accept both appointments and walk-ins. However, we recommend scheduling an appointment to reduce wait times.
You can book an appointment by calling us at +1 (902) 334-8481, using our online booking system https://westbedfordclinic.com/, scanning the QR code, or visiting the clinic in person.
Our clinic now offers general family practice, chronic pain and sports medicine, addiction psychiatry, women’s health, walk-in clinic services, and virtual/telehealth consultations. Additionally, our specialist care includes psychiatry, skin health, and psychotherapy to address mental wellness and dermatological concerns. Whether you need routine check-ups, injury recovery, mental health support, or convenient virtual care, our dedicated team is here to provide expert, compassionate healthcare tailored to your needs.
Yes, we accept most major insurance plans. Please check with our front desk or call us at +1 (902) 334-8481 to verify your coverage.
To our patients: Nova Scotia Medical Services Insurance (MSI) covers only certain service provided by your doctor. The following is a list of services not covered by MSI that are directly billed to our patients. If you have any questions or concern regarding these costs, please discuss with your provider.
Fees are flexible if they cause financial hardship. Payments for non insured service is due when services are rendered.
| # | Service |
|---|---|
| 1 | Application for Accessible Parking ID |
| 2 | Canada Pension Plan (Paid by Service Canada) |
| 3 | Disability (Physical or Mobility impairment) |
| 4 | Disability Tax Credit |
| 5 | Full physical examination not required for treatment of illness or symptom (DRIVER’S MEDICAL) |
| 6 | Government Documents |
| 7 | Immunization Records |
| 8 | Insurance Documents |
| 9 | Invalid health card / non-Canadian resident office visit |
| 10 | Medical certification for Employment Insurance (EI) |
| 11 | Medical/Legal report |
| 12 | Photocopying or Print outs |
| 13 | Pre-Employment drug screen |
| 14 | PRP (Platelet-Rich Plasma) |
| 15 | Removal of Non-Malignant lesions |
| 16 | Removal of wax from ear |
| 17 | Sick note / Doctors note (return to work, school, daycare, food handler) |
| 18 | Special Authorization form for prescription, equipment, services |
| 19 | Sports Physical |
| 20 | Transfer of records (to be paid in advance) per person |
| 21 | Wart removal not covered by MSI (genital and plantar warts covered by MSI) |
Please bring a valid ID, your medical insurance card, a list of current medications, and any relevant medical records.
Please notify us at least 24/48 hours in advance if you need to cancel or reschedule to avoid any cancellation fees.
We can handle minor urgent medical concerns. However, for life-threatening emergencies, please call 911 or visit the nearest emergency room.
Yes, we provide routine vaccinations for children and adults, including flu shots and travel vaccines.
Yes, prescription refills can be requested by calling the clinic. Please allow 3-5 business days for processing.
Yes, if needed, our physicians can refer you to a specialist for further evaluation and treatment.
Yes, we have parking available.
You can reach us at +1 (902) 334-8481 or email us at [email protected].
Our clinic is located at 38 Ella Lane, Unit 201, Larry Uteck Plaza, Bedford NS B4B 2M8. You can find us easily using Google Maps.
Once you arrive
- Look for the building with “West Bedford Medical Clinic” Billboard.
- Access the main door of the building.
- Either take elevator or stairs for 2nd floor
- When you head into 2nd floor – look for room number 201
- Confirm your details at the reception.